AV/VC Support Resource

Atlanta, GA 00000

Job Category: Information Technology Job Number: 134258

Job Title:                 AV/VC Support Resource

Location:                 Multiple Locations

Job Type:                Contract

Duration:                6+ Months

Client note: Multiple Locations

Atlanta, Georgia; Austin, Texas; Boston, Massachusetts; Chicago, Illinois; Dallas, Texas; Denver, Colorado; Detroit, Michigan; Los Angeles, California; Menlo Park, California; Miami, Florida; New York, New York; Pittsburgh, Pennsylvania; Redmond, Washington; San Francisco Bay Area, California; Seattle, Washington; Washington D.C.

About Our Client : Our Client is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Our Client works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 425,000 people serving clients in more than 120 countries, Our Client drives innovation to improve the way the world works and lives

Job Description: 

Position Summary:

Key Responsibilities Include:

  • Good working knowledge of AV practices and procedures, as well as AV set-up and staging of Video Conferencing.
  • Ability to develop and validate support procedures and ensure documentation exists
  • Posses requisite experience with AV/Video technology and use to provide daily user support.
  • Technically capable of inspecting and adjusting systems to ensure they are performing to optimal performance.
  • Ability to perform problem determination to resolve an issue or identify resolution to appropriate vendor or manufacturer.
  • Advise or recommend relative to required changes necessary to improve the utilization and ROI from AV as well as collaboration investments.
  • Interact with help desk ticketing system to respond to end user requests
  • Routine inspections of audio visual installations using BlueJeans to ensure their preparedness for use, Initial triage of issues found during routine inspections of conference rooms, and escalation of any issues that cannot be resolved in a “first pass” attempt, 95% issues are resolved in first pass.

Equipment Models:

Display Technologies Manufacturers

Audio Technologies Manufacturers

Control Technologies Manufacturers

Wayfinder/Captive Display Technologies Manufacturers

Video Conferencing Technologies Manufacturers

NEC

Clear One

Crestron

Planar

Cisco

Samsung

QSC

 

ELO

Blue Jeans

Planar

Crestron

 

Samsung

 
 

Artison

     

About ASK: ASK Staffing is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Staffing connects people with amazing opportunities

Reach Out To A Recruiter

Recruiter:             Jeff Kasula

Email:                   jeffk@askstaffing.com

Phone:                   415-200-4127

Jeff Kasula
Sr. Resource Specialist

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