AV/VC Support Specialist

Sunnyvale, CA 94087

Job Category: Information Technology Job Number: 130490

Job Title: AV/VC Support Specialist

Location:  Sunnyvale, CA - 94087

Duration: 6+ Months

About Our Client : Our Client is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Our Client works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 425,000 people serving clients in more than 120 countries, Our Client drives innovation to improve the way the world works and lives

Job Description:

This person will be responsible for the assistance in support and maintenance of AV/VC hardware integrated within conference rooms. This person is responsible for the delivery of customer success for our clients, ensuring conference rooms have minimal down time and working to enhance end user experience.

Technology responsibilities include, but are not limited to, video conferencing, conference room audio/video technologies, installation and configuration of AV technologies.

Key Qualifications:

  • Operate and test daily functionality of all AV and integrated conference rooms
  • Perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers & LCD/Plasma Displays
  • Perform preventative maintenance to resolve problem or identify resolution to appropriate vendor or manufacturer
  • Troubleshoot AV/V problems last minute as required as well as non-critical situations
  • Assist with company meetings/functions that require use of AV infrastructure (audio, video conferencing, webcasting, visual display or projection, and control system (Crestron) operations
  • Interact with client Customer Help Desk ticketing system to respond to end user requests
  • Coordinates with client staff to determine AV basic infrastructure requirements for any new conference room or media design
  • Experience working with Senior Executive Staff
  • Must have experience with troubleshooting videoconferencing, audio conferencing, and integrated A/V technologies in a large enterprise
  • Must have experience with Cisco, Polycom, Crestron, Extron, BiAmp, and corresponding hardware and software infrastructure
  • Familiarity with BlueJeans, Zoom, Skype for Business, WebEx

About ASK: ASK Staffing is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Staffing connects people with amazing opportunities

Contact:

Jeff Kasula    @     jeffk@askstaffing.com     - 415-200-4127

Jeff Kasula
Sr. Resource Specialist

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