Bilingual Customer Service Representative - Spanish

Alpharetta, GA 30009

Job Category: Biller Job Number: 126156

Job Title:           Bilingual Customer Service Representative - Spanish

Location:           Alpharetta, GA - 30009

Duration:           4 Months (Potential for Extension) 

About Our Client: Our Client is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.   

Job Description: 

Summary :

The person in this role is responsible to initiate and process debt cancellation benefits requests.

Responsible for handling in-bound calls, evaluating and answering customer inquiries.

Review and analyze what if any documentation is need to process benefits.

Should maintain details of customer’s inquiries and/or complaints and the actions taken to resolve their issues.

Skills:

  • Experience in customer service experience - claims, data entry is required.
  • Must be proficient with Microsoft Office suite - Word, Excel, Outlook.
  • Ability to speak, read, and write Spanish fluently.

About ASK:  ASK Staffing is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Staffing connects people with amazing opportunities. 

Contact:

Pearl           pearlm@askstaffing.com       -      678-250-9917

Pearl Mohana
Trainee Resource Specialist

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