Collections Specialist I

Memphis, TN 38103

Job Category: Collections Job Number: 118797

Job Title:             Collections Specialist I

Location:             Memphis TN 38103

Duration:             3 Months Contract

About Client: Partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. Company has 45,000 team members support customers around the world from more than 300 operating and business locations spanning North America, South America, Europe, Asia and Australia.

Job Responsibilities

  • Answer all incoming customer calls
  • Make outbound customer follow-up calls as assigned
  • Communicate with Franchise services personnel
  • Process credit card and ACH payments and log accounting adjustments
  • Respond to customer correspondence
  • Other tasks as assigned by the supervisor

Knowledge, Skills and Abilities

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • Ability to read and interpret general business procedures
  • Ability to effectively present information and respond to questions
  • Use of Microsoft Office (Word, Excel, PowerPoint, Access)
  • Ability to collect data, establish facts, and draw valid conclusions
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Education and Experience requirements

  • High School Diploma, GED or equivalent
  • 1 - 3 years’ Customer Service and collections experience
  • Excellent written and verbal communication
  • Advanced math skills
  • Proficiency in Microsoft Word, Excel, Access and Outlook

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

About ASK: ASK Staffing is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Staffing connects people with amazing opportunities



Ross @; 402-518-3275

Ross Bantaram
Trainee Resource Specialist

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