Contract/Credit Specialist- Customer Support

Rochester, NY 14611

Job Category: CustomerService Job Number: 116850

Job Title :               Contract/Credit Specialist - Customer Support                       

Location :               Rochester, NY - 14611

Duration :              36 Months                                      

About Our Client:  Our Client is leading multinational telecommunications conglomerate and is the largest telecommunications company. It is one of the largest provider of mobile telephone services and the largest provider of fixed telephone services in the United States. It is one of the largest companies in the world as measured by a composite of revenues, profits, assets and market valuation.

  

Job Description:

  • The Selected Contractor will Receive and manage incoming customer orders.
  • Should be Responsible for Contract, Master Agreement & Custom Pricing verification, OTIS order entry for all services and effectively manage and resolve all order jeopardies.
  • Need to be Responsible for submitting orders to for Credit assessment, Security Deposit verification, and processing refund requests.
  • Need to be Responsible for effective communication, participates on conference calls and email communication regarding orders with Sales Channel, Customers, Internal Departments and/or to resolve issues/answer questions.
  • Should maintain order intervals and adhere to the Sarbanes-Oxley rules and guidelines.
  • Should be be proactive and diligent in identifying problems, obtaining resolution, and effective follow up in order to complete an order successfully.
  • The Selected candidate must be detail oriented and have strong organizational and proof-reading skills, as well as the ability to multi-task efficiently.

Top Skills required:

  • Should have Excellent Data Entry Skills  and Ability to Multi-task, Attention to detail & Great follow up Skills.
  • Contract Proofreading and sound experience with  Outlook required

About ASK: ASK Staffing is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Staffing connects people with amazing opportunities.

#ASK123                                 

Contact: 

Polly:           pollyn@askstaffing.com          - 585-282-6093

Summer:    summery@askstaffing.com     - 617-391-6759

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