Customer - Master Data Analyst

Duluth, GA 30071

Job Category: Analyst Job Number: 143251

Job Description

Job Title:                 Customer - Master Data Analyst

Location:                 Duluth, Georgia, US - 30071

Job Type:                 Contract

Duration:                 6 Months

About Our Client : Partners with our customers to provide differentiated paper` and packaging solutions that help them win in the marketplace. Company has 45,000 team members support customers around the world from more than 300 operating and business locations spanning North America, South America, Europe, Asia and Australia.

Job Description:

  • This position maintains the integrity of the Customer Master data in multiple computer systems for the Client company. This includes creating new and making changes to customer master data within the ERP and legacy systems for the entire organization.
  • The position ensures that data is entered accurately and efficiently and conform to Client policies, and that appropriate approvals are obtained.
  • Sets up new bill to customers within customer master in JDE
  • Sets up new ship to customers within address book in JDE
  • Sets up bill to/ship to customers in legacy systems (AS400, Radius, Corp 986, Microsoft AX)
  • Manage the Client portal inbox and Salesforce inbox
  • Manage the 1101customersetup inbox
  • Work with the CRM system (salesforce.com) and document processes
  • Process requests to update AP contact data
  • Review Dunning letter failures and update contact data where necessary, report on the progress of these updates
  • Update invoicing data in legacy systems
  • Identify areas for improvement and automation
  • Enhancing Customer back-end servicing experiences
  • Must possess the ability to work in multiple computer systems
  • Analyzes requests to determine plant needs for customer setup
  • Make customer name and address changes in systems
  • Work with customer service to determine set up needs
  • Maintain the customer information within the framework of the policy
  • Work with team on major projects including setting up new ship to and bill to locations and updating data fields
  • Document standard business processes

Skill Requirements:

  • Work in a fast-paced environment with a strong sense of urgency
  • Ability to work and communicate well with group – team oriented
  • Multi-tasking
  • Ability to document processes, analyze requests and make decisions
  • Ability to learn and work in multiple computer systems - JDE, Radius, Kiwi, Salesforce, AS400, SOM experience a plus
  • Effective communication skills
  • Proficiency in Excel and other Microsoft office products

About ASK: ASK Staffing is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Staffing connects people with amazing opportunities

Reach Out To A Recruiter

Recruiter:               Will

Email:                      willr@askstaffing.com

Phone:                     678-250-9900

Meet Your Recruiter

Will Reddymalla
Resource Specialist

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