Customer Care Representative I
Peachtree City, Georgia, US - 30269 Peachtree City, GA 30269
Job Title: Customer Care Representative I
Location: Peachtree City, Georgia, US - 30269
Job Type: Contract
Duration: 12+ Months
- The Customer Care Agent (CCA) works in a high volume call center environment serving as the primary interface to internal and external customers and/or their agents.
- Engage with Call Management team for customer’s inquiries or request for escalation.
- Serve as first point of contact for employee questions/ issues and for customer/field escalations.
- Conducts audits and assists in work direction of other CCA’s to ensure daily functioning of the organization and daily metrics are met .
- Run daily, Attendance Report, Sage weekly and monthly reports to show metrics and calls for various customers in an excel database
About ASK: ASK Staffing is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Staffing connects people with amazing opportunities
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