Customer Care Representative I

Peachtree City, GA 30269

Job Category: CustomerService Job Number: 152474

Job Description

Job Title:               Customer Care Representative I

Location:               Peachtree City, Georgia, US - 30269

Job Type:               Contract

Duration:               12+ Months

Job Description:

  • The Customer Care Agent (CCA) works in a high volume call center environment serving as the primary interface to internal and external customers and/or their agents.
  • Engage with Call Management team for customer’s inquiries or request for escalation.
  • Serve as first point of contact for employee questions/ issues and for customer/field escalations.
  • Conducts audits and assists in work direction of other CCA’s to ensure daily functioning of the organization and daily metrics are met .
  • Run daily, Attendance Report, Sage weekly and monthly reports to show metrics and calls for various customers in an excel database

About ASK: ASK Staffing is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Staffing connects people with amazing opportunities

Reach Out To A Recruiter

Recruiter:         Swapna Adapa


Phone:               678-890-4625

Meet Your Recruiter

Swapna Adapa
Sr Resource Specialist

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