Customer Service/ Call Center Representative I
Hanover Hanover, PA 18706
Job Title: Customer Service/ Call Center Representative I
Location: Hanover, PA - 18706
Duration: 6+ Months
About Our Client: Client is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies. we have expanded from 19,000+ employees and annual revenues of US$491.90 million to 80,000+ employees and annual revenues of US$3.00 billion as of December 31, 2018.
- Handles inbound and outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention.
- Responsibilities may include answering customer questions, explaining available services, correcting errors, providing information on pricing, taking orders, developing leads, and or selling products and services.
- Handles inbound/outbound calls of lesser complexity and that are primarily routine or basic in nature.
- Follows basic procedures and scripts, requires fundamental knowledge to navigate company’s customer information systems and or order system with a basic knowledge of company, services and products.
- Must have 1-2 years Microsoft Excel experience
About ASK: ASK Staffing is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Staffing connects people with amazing opportunities.
Yamini: email@example.com - 678-203-2377