Customer Service/ Call Center Representative I

Hanover, PA 18706

Job Category: Call Center Job Number: 121611

Job  Title:         Customer Service/ Call Center Representative I

Location:          Hanover, PA - 18706

Duration:          6+ Months

About Our Client: Client is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies. we have expanded from 19,000+ employees and annual revenues of US$491.90 million to 80,000+ employees and annual revenues of US$3.00 billion as of December 31, 2018.

Job Description:

  • Handles inbound and outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention.
  • Responsibilities may include answering customer questions, explaining available services, correcting errors, providing information on pricing, taking orders, developing leads, and or selling products and services.
  • Handles inbound/outbound calls of lesser complexity and that are primarily routine or basic in nature.
  • Follows basic procedures and scripts, requires fundamental knowledge to navigate company’s customer information systems and or order system with a basic knowledge of company, services and products.
  • Must have 1-2 years Microsoft Excel experience

About ASK: ASK Staffing is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Staffing connects people with amazing opportunities.

#ASK123

 

 

Contact :

Yamini:      yaminis@askstaffing.com      -      678-203-2377

                   techmhyd@askstaffing.com

Yamini Seelam
Sr Client Service Manager

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