Customer Service Executive - Consumer Services

Johnston, RI 02919

Job Category: CustomerService Job Number: 121327

Job Title:                Customer Service Executive - Consumer Services

Location:                Johnston, RI - 02919

Duration:                1 Months Contract

About Client:  Our client is currently one of the largest banks in the Northeast, with branches spanning from Chicago to Vermont.  The bank is one of the leading provider of loans and mortgages to individuals and business in the markets they serve.  With over 1,500 branches within their network, our client has been a trusted name in banking since the 1800’s and currently has over $130 billion in holdings. 

Job Description:

  • This department handles incoming calls regarding Consumer Credit Cards.
  • This position will be throughout a peak processing time period for this dept.
  • Candidates would be responsible for answering incoming calls regarding consumers’ online access.
  • This position will require someone who can problem solve, troubleshoot, and think through a problem.
  • This position is within a call center with call volume between 30-50 calls per day.

Skills And Experience:

  • Customer Service Experience.
  • Ability to use Outlook Email.
  • Candidates must have excellent communication skills and be able to work in a fast paced environment.
  • Ability to learn and share new concepts quickly.
  • Confidence and conviction in client products to advise clients on a resolution that meets their needs.

Shift hours:  Monday through  Friday from 8:30am to 5pm

About ASK:  ASK Staffing is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Staffing connects people with amazing opportunities.

#ASK123

Contact:

Ruby:             rubyg@askstaffing.com        -          678-310-2897 

Regina:          reginat@askstaffing.com      -          678-310-2892

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