Customer Service Representative

Alpharetta, GA 30005

Job Category: CustomerService Job Number: 112838

Job Title:          Customer Service representative

Location:          Alpharetta, GA - 30005

Duration:         03 month                                      

About Our Client: Our Client is leading multinational telecommunications conglomerate and is the largest telecommunications company. It is one of the largest provider of mobile telephone services and the largest provider of fixed telephone services in the United States. It is one of the largest companies in the world as measured by a composite of revenues, profits, assets and market valuation.

  

Job Description:

 

Overall Purpose:

The Selected contractor Serves as first level of escalation for problem resolution with consumer or business customers; directs, coordinates and provides the highest level of customer service to ensure consistent customer satisfaction.

 

Roles & Responsibilities:

  • Should be Responsible for resolution and follow up regarding inquiries relating to billing, ordering, provisioning , or collection.
  • Must be able to Direct, coordinate, and provide the highest level of customer service.
  • Should Resolve most issues including repair, maintenance, billing, LSO, and/or orders.
  • Proactively identifies, communicates and resolves service affecting issues, technical support for product service resolution.
  • Need to Support either sales or non-sales positions.

Additional Job Posting Description Details:
Priority Job Skills:

  • Good Interpersonal ,Communication  and Problem Solving Skills required
  • 2+ years of expertise with Mail Extraction Skills – Payment Processing
  • Ten Key Data Entry Skills– Payment Processing The candidate will be required to perform all functions that are associated with processing mailed-in client customer payments such as operating high/low speed mail extraction equipment, document processors and ten key data entry.

About ASK: ASK Staffing is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Staffing connects people with amazing opportunities.

 #ASK123                                

Contact: 

Polly:            @       pollyn@askstaffing.com           -          585-282-6093

Summer:      @      summery@askstaffing.com     -           617-391-6759

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