Customer Service Representative

Carbondale, IL 62901

Job Category: CustomerService Job Number: 152161

Job Description

Job Title:               Customer Service Representative

Location:               Carbondale, Illinois, US - 62901

Job Type:               Contract

Duration:               6+ Months

Job Description:

  • Schedule: Mon-Fri 08:00AM-05:30PM 
  • Start remotely. Workers should be prepared to return to the office once restrictions are lifted


  • 1 Year Call Center or Phone Operator/Receptionist Required
  • Strong data Entry Experience
  • Will be making calls out to providers and responding to their inquiries regarding the application process.
  • Documents and tracks workflow for agents and uplines
  • Answers questions and resolves issues based on phone calls/letters from members, providers, and plan sponsors.
  • Proficient computer skills and the ability to navigate in a Windows based environment
  • Ability to follow directions, and adapt in dynamic work environment; ability to adapt to change and remain flexible
  • Ability to read and understand pharmacy/medical terminology

About ASK: ASK Staffing is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Staffing connects people with amazing opportunities

Reach Out To A Recruiter

Recruiter:         Oscar Smith


Phone:               678 785 3426

Meet Your Recruiter

Oscar Smith
Resource Specialist

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