Customer Support - Contract/Credit Specialist

Rochester, NY 14611

Job Category: CustomerService Job Number: 112701

Job Title:          Customer Support - Contract/Credit Specialist

Location:          Rochester, NY - 14611

Duration:          36 month                                               

About Our Client:  Our Client is leading multinational telecommunications conglomerate and is the largest telecommunications company. It is one of the largest provider of mobile telephone services and the largest provider of fixed telephone services in the United States. It is one of the largest companies in the world as measured by a composite of revenues, profits, assets and market valuation.

Job Description:             

  • The Selected candidate will be responsible for Contract, Master Agreement & Custom Pricing verification, OTIS order entry for all services and effectively manage and resolve all order jeopardies.
  • Need to be Responsible for the submitting orders to client for Credit assessment, Security Deposit verification, and processing refund request.
  • Should be able to Participate on conference calls with customer and/or client to resolve issues/answer questions.
  • Should be responsible for effective communication to the Sales Channel and or customer and must maintain order intervals and adhere to the Sarbanes-Oxley rules and guidelines.
  • The contractor must be proactive and diligent in identifying problems, obtaining resolution, and effective follow up in order to complete an order successfully.

Top Skills required:

  • Need Excellent Data Entry Skills
  • Should have the Ability to Multi-task, Attention to detail & Great follow up Skills
  • 5+ years of experience with Contract Proofreading Skills
  • Need Strong Outlook, Strong Communication & Teamwork Skills

About ASK: ASK Staffing is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Staffing connects people with amazing opportunities.

#ASK123                                

Contact: 

Nikki:     nikkin@askstaffing.com       -678-819-8519

Zach:     zachm@askstaffing.com     -678-203-2370

Nikki Nandini
Trainee Resource Specialist

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