Desk Side Support

Cambridge, MA 02139

Job Category: Adminstrative Job Number: 141202 Pay Rate: 0.0000

Job Description

Job Title:                 Desk Side Support

Location:                 Cambridge Massachusetts, US - 02139

Job Type:                Contract

Duration:                12 + Months

About Our Client : Our Client is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Our Client works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 425,000 people serving clients in more than 120 countries, Our Client drives innovation to improve the way the world works and lives

Job Description:

  • Excellent skills in user IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone etc.
  • Strong technical skills in Microsoft Windows desktop operating systems and business productivity applications i.e. Office
  • Administration experience of MS Active Directory users & groups, policies and management concepts
  • Effective communication by Engineer in English and local languages is mandatory

Soft Skills:

  • Strong written and verbal communication skills (English and  local language)
  • Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels
  • Team Management for L1 resources
  • An individual with a minimum of 3 year’s supervisory experience
  • Strong customer service skills
  • Ability to interact with customers so as to ensure that the service is polite, efficient and responsive
  • Must be detail oriented and self-motivating
  • A self-starter with ability to work on their own initiative
  • To work through issues analytically to a successful conclusion.

 About ASK: ASK Staffing is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Staffing connects people with amazing opportunities

Reach Out To A Recruiter

Recruiter:              Jeff Kasula

Email:                     jeffk@askstaffing.com

Phone:                    415-200-4127

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