Deskside Technician I

Memphis, TN 38103

Job Category: Technician/Technologist Job Number: 116289

Job Title:              Deskside Technician I

Location:              Memphis, TN - 38103

Duration:             3 Months Contract

About Client: Partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. Company has 45,000 team members support customers around the world from more than 300 operating and business locations spanning North America, South America, Europe, Asia and Australia.

Job Description:

  • Responsible for desktop support for end users of specific software along with researching, troubleshooting and training others

Responsibilities:

  • Will be responsible for maintaining and updating a software enhancement database
  • Desktop support for end users of software
  • Research and trouble-shoot issues reported by existing software users
  • Assist other support specialists and IS staff as needed and continue to acquire knowledge of other programs the department supports
  • Conduct training Webinars for software above and build supporting documentation for training
  • Quality assurance on software as iterations are complete and prior to deployment to production
  • Respond to requests in a timely fashion
  • Assist with training in the use of all technologies used
  • Complete special projects
  • Other duties as assigned by management
  • 1 -3 years of previous software/QA support
  • Bachelor degree a plus

About ASK: ASK Staffing is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Staffing connects people with amazing opportunities.

#ASK123 

 

Contact:

Ross @ rossb@askstaffing.com ; 402-518-3275

Ross Bantaram
Trainee Resource Specialist

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