Desktop Support (Level 1)

New York, NY 00000

Job Category: Information Technology Job Number: 132378

Job Title: Desktop Support (Level 1)

Location: Multiple Location

Duration: 6 months           

About Our Client : Our Client is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Our Client works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 425,000 people serving clients in more than 120 countries, Our Client drives innovation to improve the way the world works and lives

Job Description: 

Desired Experience:

  • At least 2 - 3 years of experience in the field or in a related area required
  • Prior experience on Desktops, Workstations, Notebooks and Printers
  • Collaboration experience including remote control of PCs and video conferencing knowledge
  • Deliverables to include ensuring the proper levels of run and maintain support and hands-on assistance for IT infrastructure projects /upgrades (workstations)
  • Strong Microsoft Office skills (Outlook, Word, and Excel)
  • Thorough understanding of Outlook's calendaring tool Understanding of Exchange functional accounts and how they are used within Microsoft technologies
  • Strong customer service skills
  • Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels
  • Strong written and verbal communication skills (English and local language)
  • Must be detail oriented and self-motivating
  • Background security check required
  • Additional language skills (English and local language)Experience of managing and leading a geographically and culturally diverse team

Contact:

Mukesh Sharma  @   mukeshs@askstaffing.com ;    - 678-785-3381

Mukesh Sharma
Sr Delivery Manager

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