Determinations Associate

Malvern, PA 19355

Job Category: Professional Job Number: 157284

Job Description

Job Title:               Determinations Associate

Location:               Malvern, Pennsylvania, US - 19355

Job Type:               Contract

Duration:               6 Months (Potential For Extension)

Job Description:

  • To research, analyze and resolve account discrepancies in an accurate and timely manner and communicate the resolution.


  • Process a range of fund hardship withdrawal requests.
  • Displays strong client relationship management skills during interactions with internal and external clients.
  • Responds accurately, timely, and appropriately using client relationship management skills.
  • Demonstrates logical, systematic approach to problem solving, focusing on client expectations and improving effectiveness and efficiency of operations.
  • Leverages resources and past experiences to independently meet challenges and provide viable alternative solutions as needed.
  • Prioritize and handle multiple tasks in a rapidly changing environment.
  • Builds and maintains an understanding of the systems, approved rules and regulations, and internal policies and procedures.
  • Participates in special projects and performs other duties as assigned.


  • Bachelor's degree
  • Minimum of two years business experience.
  • Outstanding positive attitude
  • Ability to prioritize and handle up to 30 cases per day (once trained) in a collaborative environment of peers.
  • Great attention to detail
  • Great communication skills
  • Problem solving
  • Team player

About ASK: ASK Staffing is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Staffing connects people with amazing opportunities    

Reach Out To A Recruiter

Recruiter:             Rosa


Phone:                  678-899-6806

Meet Your Recruiter

Rosa Moolge
Resource Specialist

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