Digital Content Coordinator

South San Francisco, CA 94080

Job Category: Co-ordinator Job Number: 156472

Job Description

Job Title:               Digital Content Coordinator

Location:               South San Francisco, California, US - 94080

Job Type:               Contract

Duration:               6+ Months

Job Description:

  • The Digital Content Coordinator (DCC) is primarily responsible for supporting a specific business function through the adoption of a novel digital workplace platform. He/she will be instrumental in providing end-to-end content management services, as well as necessary training and activities geared towards ensuring the sustainability of the function’s digital workplace solution. This individual will ensure the function’s digital content adheres to defined key governance and maintenance processes and guidelines. The individual will manage the cataloging and publishing of materials, developing a document lifecycle review and archiving of
  • documents, developing, updating, replacing documents as needed, and provide training and change management assistance. This is achieved through:
  • Providing stakeholder support for the internal digital workplace platform in collaboration with the respective functional Business Manager and the platform’s administrative and technical teams
  • Conducting regular content and site QA for the function’s digital solution and monitoring its content/sites for compliance with the digital platform’s governance and tagging standards
  • Assisting their target function with any tasks and questions around the utilization of the digital workplace platform via regular demos, office hours, and other white glove services
  • Assisting the function with content clean-up and migration as necessary
  • Analyzing usage metrics produced by the digital platform, turning these metrics into actionable suggestions, visualization, etc.
  • Assisting the function with any adoption challenges
  • Acting as the dedicated representative and point of contact for the given functional group as it pertains to the digital workplace platform’s maintenance, sustainability, and expansion

Education, Experience, And Other Requirements:

  • Bachelor's degree required. Library or Information Sciences a plus
  • 4+ years multidisciplinary experience in the biotech/pharmaceutical industry with 2+ years’ experience as a document management system leader is preferred
  • SharePoint, gSuite, or other Electronic Content Management experience is a plus
  • Extensive stakeholder management experience is required
  • Demonstrated analytical, organizational, problem solving and decision-making skills
  • Highly self-motivated, well organized, able to address challenges, as well as work independently
  • Excellent communication skills: listening, interpreting and summarizing information, clear and concise verbal communication, and professional and well-structured written communications
  • Flexible, able to successfully navigate through ambiguity, proactive and solution focused
  • Ability to manage change across large groups of stakeholders by implementing OCM activities as required by the platform’s OCM lead, as well as establishing a collaborative and transparent work environment

About ASK: ASK Staffing is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Staffing connects people with amazing opportunities

Reach Out To A Recruiter

Recruiter:         Noreen,  Sboda,  Daniel

Email:               noreenm@askstaffing.com;   sboda@askstaffing.comdanielc@askstaffing.com

Phone:               678-606-5929

Meet Your Recruiter

Noreen Madhulika
Lead Recruiter

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