Help Desk, Technical Support Jobs in Austin TX CustomerService Job Recruiters

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ASK has nearly 400 professionals across the globe with a single minded focus: providing our clients with exceptional talent to help them solve some of their biggest challenges. As an award winning staffing firm that specializes in the placement of professionals on a direct-hire, temporary-to-hire, and contract basis, we pride ourselves on our ability to consistently deliver.
ASK has nearly 400 professionals across the globe with a single minded focus: providing our clients with exceptional talent to help them solve some of their biggest challenges. As an award winning staffing firm that specializes in the placement of professionals on a direct-hire, temporary-to-hire, and contract basis, we pride ourselves on our ability to consistently deliver.
ASK has nearly 400 professionals across the globe with a single minded focus: providing our clients with exceptional talent to help them solve some of their biggest challenges. As an award winning staffing firm that specializes in the placement of professionals on a direct-hire, temporary-to-hire, and contract basis, we pride ourselves on our ability to consistently deliver.
ASK has nearly 400 professionals across the globe with a single minded focus: providing our clients with exceptional talent to help them solve some of their biggest challenges. As an award winning staffing firm that specializes in the placement of professionals on a direct-hire, temporary-to-hire, and contract basis, we pride ourselves on our ability to consistently deliver.
ASK has nearly 400 professionals across the globe with a single minded focus: providing our clients with exceptional talent to help them solve some of their biggest challenges. As an award winning staffing firm that specializes in the placement of professionals on a direct-hire, temporary-to-hire, and contract basis, we pride ourselves on our ability to consistently deliver.
ASK has nearly 400 professionals across the globe with a single minded focus: providing our clients with exceptional talent to help them solve some of their biggest challenges. As an award winning staffing firm that specializes in the placement of professionals on a direct-hire, temporary-to-hire, and contract basis, we pride ourselves on our ability to consistently deliver.
ASK has nearly 400 professionals across the globe with a single minded focus: providing our clients with exceptional talent to help them solve some of their biggest challenges. As an award winning staffing firm that specializes in the placement of professionals on a direct-hire, temporary-to-hire, and contract basis, we pride ourselves on our ability to consistently deliver.
ASK has nearly 400 professionals across the globe with a single minded focus: providing our clients with exceptional talent to help them solve some of their biggest challenges. As an award winning staffing firm that specializes in the placement of professionals on a direct-hire, temporary-to-hire, and contract basis, we pride ourselves on our ability to consistently deliver.
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Whether you looking for a contract or permanent positions, your career journey begins here.
Whether you looking for a contract or permanent positions, your career journey begins here.
Whether you looking for a contract or permanent positions, your career journey begins here.
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ASK is an award winning, diversity certified, national staffing company with 11 offices in USA and 2 offices in India. We specialize in contract, contract-to-hire and Permanent positions.
ASK is an award winning, diversity certified, national staffing company with 11 offices in USA and 2 offices in India. We specialize in contract, contract-to-hire and Permanent positions.
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Austin, TX 78744

Job Category: CustomerService Job Number: 160623

Job Description

Job Title: Help Desk, Technical Support

Location: Austin, Texas, US - 78744

Job Type: Contract

Duration: 3 Years

Job Description:

Overall Purpose:

This position will provide support for AT&T Managed Customers.

Roles & Responsibilities:

Customer call receipt; first point of contact for Customers for problem recording.
Customer verification, problem validation and documentation.
Ticket Management.
Status customer on a regular basis.
Manage escalations.
Interface with internal and external AT&T/Vendor.
Adhere to SLAs, processes and tools.
Basic trouble shooting routers/circuits

About ASK: ASK Staffing is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Staffing connects people with amazing opportunities

Email: pollyn@askstaffing.com; sboda@askstaffing.com; nikkin@askstaffing.com;

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Polly Nadukula
Lead IT Recruiter

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