IT Systems/Support Analyst-IC2
Santa Clara Santa Clara, CA 95054
Job Title : IT Systems/Support Analyst-IC2
Location : Santa Clara, CA - 95054
Duration : 12+ Months Contract
About Our Client: The Enterprise IT Cloud Company, is the industry-leading cloud platform provider for building enterprise applications. We are redefining markets and changing the perception of enterprise software. Our cloud platform allows enterprise IT to bring together business strategy, application design and operations in a powerfully simple solution.
- 5 + years of experience on resolving L1 & L2 Support tickets preferably using Client
- Good understanding of data flows and workflows for integrations and applications
- Troubleshooting/BAU – User provisioning and working through Client incidents, reported bugs and errors
- Hands on experience in configuring the chat queues and adding them to the ML queues.
- ITIL certification nice to have
About ASK: ASK Staffing is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Staffing connects people with amazing opportunities.
James: @ firstname.lastname@example.org - 415-226-0203
Molly : @ email@example.com - 408-824-9713