IT Systems/Support Analyst-IC2

Santa Clara, CA 95054

Job Category: IT Job Number: 116684

Job Title :             IT Systems/Support Analyst-IC2

Location :             Santa Clara, CA - 95054

Duration :             12+ Months Contract

About Our Client: The Enterprise IT Cloud Company, is the industry-leading cloud platform provider for building enterprise applications.  We are redefining markets and changing the perception of enterprise software.  Our cloud platform allows enterprise IT to bring together business strategy, application design and operations in a powerfully simple solution.

Job Description:

Required Skills:

  • 5 + years of experience on resolving L1 & L2 Support tickets preferably using Client
  • Good understanding of data flows and workflows for integrations and applications
  • Troubleshooting/BAU – User provisioning and working through Client  incidents, reported bugs and errors
  • Hands on experience in configuring the chat queues and adding them to the ML queues.
  • 2+ years of Javascript, sql
  • ITIL certification nice to have

About ASK: ASK Staffing is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Staffing connects people with amazing opportunities.



James:    @        -      415-226-0203

Molly :     @    -      408-824-9713

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