Mine IT Support Specialist

Point of Rocks, WY 82942

Job ID: 106327 Job Category: Information Technology Pay Rate: DOE

Job Title:              Mine IT Support Specialist

Location:              Point of Rocks, WY 82942

Duration:             7 Months Contract

About Client: Our client is an American multinational conglomerate holding company. They are currently the 7th largest company in the S&P 500 Index by market capitalization and is famous for having the most expensive share price in history with a Class A share costing more than $250,000 each, having never been split.


Responsibilities of this position include the following:

  • Provide independent support of computer hardware, PC builds, software and peripherals and servers as well as manage technology obsolescence for mining clients.
  • Provide first and second tier support to troubleshoot hardware, software, phone, connectivity, application issues and provide daily operations support as needed.
  • Support data and communication networks and equipment, including wiring and related software/hardware upgrades, modifications, replacements and troubleshooting in coordination with corporate IT.
  • Perform application and security administration functions on critical application and domain environments.
  • Evaluate, install, design, develop, test, upgrade, troubleshoot and maintain programs and operating systems for the mine business and operations applications.
  • Act as a liaison between corporate IT and the mine to ensure that mine operating priorities and necessities are communicated and considered in decision making processes.
  • Analyze systems and recommend solutions utilizing new technologies and system solutions for meeting business needs.
  • Plan, coordinate and complete moderately complex projects.
  • Develop standards, procedures, guidelines and provide effective planning, documentation, communication and training for mining personnel as needed.

Requirements for this position include the following:

  • Bachelor’s Degree in IT or a related field; or the equivalent combination of experience and education.
  • A minimum of three years experience in a hands-on desktop or user support role, working in an enterprise class environment with personal computers, laptops, control and file servers.
  • Experience building, loading and supporting UNIX systems.
  • Project management skills, ability to develop and monitor work agreements and budgets, and to determine specifications, schedules, and deliverables.
  • Technical skills including hardware and software installation, configuration, troubleshooting and support.
  • Ability to design, develop and complete moderately complex technical projects independently and on schedule.
  • Excellent communication and interpersonal skills for consulting with users to understand needs, define requirements, and provide effective solutions.
  • Knowledge of current technologies, tools, applications, and vendors.
  • Ability to provide input and recommendations regarding new technologies and system solutions for meeting business needs.


  • Knowledge of UNIX, LINUX, Windows Operating systems, AD.
  • Programming skills utilizing VB.Net, HTML, Perl, MS SQL and PL/SQL.
  • Networking
  • VMWare
  • Oracle database, Oracle Financials
  • CSC requirements and implementation.

About ASK: ASK Staffing is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Staffing connects people with amazing opportunities


Vito @ vitos@askstaffing.com; 678-310-2648

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