Network/ Cisco Voice Engineer – L2

Cary, NC 27519

Job Category: Information Technology Job Number: 132273

Job TitleNetwork/ Cisco Voice Engineer – L2

Location: Cary, NC- 27519

Duration: 6+ Months

About Our Client : Our Client is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Our Client works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 425,000 people serving clients in more than 120 countries, Our Client drives innovation to improve the way the world works and lives

Job Description:

  • We require the resources who have the good understanding on below mentioned topics.
  •  CUCM 10.x and above
  • Cisco Unity Connection
  • Cisco Voice Gateways (ISR Routers and Analog gateways)
  • Gateway protocols: H323, SIP, MGCP
  • Trunks, E1/ T1(CAS, CCS), FXS /FXO etc.
  • Gatekeepers
  • IM&P/Jabber
  • Basic Knowledge of CTI protocol

Responsibilities:

  • Support and Troubleshooting experience on Phone registration, Phone Boot up Process.
  • Knowledge of Protocols like SIP, MGCP, H.323
  • Knowledge of authentication issues on Switches, Vlans for Phones, Features of CUCM, CSS and partitions.
  • Good troubleshooting skills
  • Fundamental knowledge of Networks
  • Excellent Verbal, Email communication skills.
  • Exposure to any monitoring/ticketing tool.
  • Knowledge of ITIL concepts (Incident Management, Change Management, Problem Management).

About ASK: ASK Staffing is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Staffing connects people with amazing opportunities

Contact:

Swagatika Senapati       @      swagatikas@askstaffing.com       -   470-552-5289

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