Network Incident Manager

San Francisco, CA 94112

Job Category: Information Technology Job Number: 157961

Job Description

Job Title:               Network Incident Manager

Location:               San Francisco, California, US - 94112

Job Type:               Contract

Duration:               6+ Months

About Our Client: Our Client is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Our Client works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 425,000 people serving clients in more than 120 countries, Our Client drives innovation to improve the way the world works and lives

Job Description:

  • Member of L2 Network Incident Management Team which operates 24X7 with good communication skills
  • Performing Installation, Setup/Configuration, troubleshooting, Tuning, diagnostics and maintenance of Networking and Security Equipment as a part of L2 Team
  • Would have to coordinate with the other Teams/OEMS/carriers to resolve network related issues
  • Would be Using ticketing system to track and to document troubleshooting steps performed to resolve the issue
  • Flexible in timings to sync up with the Onsite client, to attend trainings and Sync up meetings
  • Working on ITIL Process and Team Player
  • Understanding of WAN technologies; ATM, Frame Relay, knowledge of T1/E1, DS3/E3, OC3, STM1, STM4
  • Should be an expert using Cisco Nexus
  • Excellent Knowledge of L2/L3 switching and routing
  • Good knowledge of L1 copper and fiber cabling
  • Excellent knowledge of OSPF, BGP, HSRP, IGRP, EIGRP protocols
  • Good knowledge of MPLS, Multicast and QoS
  • Good knowledge of Wireless LAN technologies
  • Experience on Switches & Routers- Nexus 7010, Nexus 5020, Nexus 2148T, Catalyst 6509E, Cisco 6500 router
  • Experience on Fabric Interconnect -UCS 6140XP Fabric Interconnect
  • Experience on Fabric Extenders- UCS 2104XP Fabric Extenders
  • Experience on Firewall --F5 Big IP, CISCO ASA 5500, CISCO FWSM , PIX rule sets and objects
  • Experience on VPN -  CISCO ASA 5500  SSL VPN, CISCO ASA 5500 IPSEC VPN , Sonicwall (Aventail) SSL VPN App
  • Firewall Checkpoint, Cisco FWSM
  • Excellent Communication skills
  • Ability to adapt to new organizational structures
  • Ability to read and understand Engineering Network Design documentation
  • Ability to produce detailed and high quality Engineering documents
  • Able to work autonomously
  • 3-5 years of relevant experience in Network Incident Management as L3 & 5-7 years of experience in Networking
  • VPN-IPSEC, SSL, Site to Site, Remote Access
  • IDS/IPS-McAfee Intrushield, Cisco IPS
  • AAA-Cisco ACSways
  • Bluecoats, internet mcAfee gateways
  • Good exposure on CISCO Firewalls PIX & ASA 
  • Required: CCNP, CCSP, ITIL

About ASK: ASK Staffing is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Staffing connects people with amazing opportunities

Reach Out To A Recruiter

Recruiter:         Dennis Miller


Phone:               678-890-5099

Meet Your Recruiter

Dennis Miller
Assistant Manager - Client Services

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