Network Voice

Flint, MI 48503

Job Category: Network Job Number: 161178

Job Description

Job Title:              Network Voice

Location:              Flint, Michigan - 48503

Job Type:              Contract

Duration:               6+ Months

About Our Client: Our Client is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Our Client works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 425,000 people serving clients in more than 120 countries, Our Client drives innovation to improve the way the world works and lives

Job Description:

Essential Job Responsibilities:

  • POTS Devices·Configuring/Troubleshooting Network Security - IPSec VPN, AAA Architecture, TACACS+, RADIUS·Support Data Center Architecture – Network, Server, Storage·Configuration & troubleshooting experience on Cisco Nexus 7000/5000/2000 Series of switches required·Configuring/Troubleshooting Cisco IOS Software·Configuring/Troubleshooting of WAN Acceleration/optimization – Cisco WAAS or Riverbed·Configuring/Troubleshooting of Application Load balancers – F5 Big-IP LTM/GTM ··Excellent network troubleshooting skills.

Must be able to quickly identify and resolve network related issues in smallest possible time.·CCNP/CCIE Certification Required :

  • To provide support for on call escalations and doing root cause analysis of given issue
  • To independently resolve tickets within agreed SLA of ticket volume and time
  • To adhere to quality standards, regulatory requirements and company policies
  • Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts
  • To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases

About ASK: ASK Staffing is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Staffing connects people with amazing opportunities

Reach Out To A Recruiter

Recruiter:         Jeff Kasula


Phone:               678-890-5105

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ASK Staffing

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