Onsite Technical Lead/ Sr. Software Engineer

Orlando, FL 32811

Job Category: Information Technology Job Number: 124691

Job Title:              Onsite Technical Lead/ Sr. Software Engineer

Location:               Orlando, FL - 32811

Duration:               2+ years

About our Client : Our Client is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Our Client works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 425,000 people serving clients in more than 120 countries, Our Client drives innovation to improve the way the world works and lives

Job Description:   

  • Knowledge and experience with Incident, Problem & Change Management process in Service Now
  •  Minimum of 5 years exp in Java, AWS Cloud & Android skills with Production support exposure is mandatory with 2-3 years onsite experience
  •  Excellent analytical and trouble shooting skills
  • Should have commanding communication skills to manage customer & business team
  •  PCI & SOX- Knowledge of audit regulations and annual submission of required documentation
  •  Help Desk Support experience with a large client base
  •  experience with Incident, Problem and Change Management procedures
  •  Support of all POS system integration points
  •  Develop and/or enhance any necessary tools for support
  •  Feet on the Street” support during upgrades and software releases, and also when necessary Site walks for new locations or changes
  •  Should be able to provide clear and concise communication, written and oral (including telephone communications)

Willing To Work On Different Shifts:

  • Able to independently work and provide technical & functional support
  •  Able to drive the escalation calls by gathering the required information and provide the status to all the stakeholders

About ASK: ASK Staffing is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Staffing connects people with amazing opportunities


Nick Jones    @   nickj@askstaffing.com   -  415-226-0209

Nick Jones
Sr. Resource Specialist

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