Project Manager

Mountain View, CA 94040

Job Category: Project Management Job Number: 143316

Job Description

Job Title:             Project Manager

Location:             Mountain View, California, US -  94040

Job Type:             Contract

Duration:             12+ Months

About Our Client: Our Client is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Our Client works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 425,000 people serving clients in more than 120 countries, Our Client drives innovation to improve the way the world works and lives

Job Despcrition:

  • Devise criteria for launching user trials and user experience testing(teamfood /dogfood program) for AAE reference platform  fleet
  • Create schedule for user trials ( teamfood/ dogfood program) for AAE releases
  • Create a system to manage fleet reservations Track fleet utilization
  • Create a system for collecting and reporting user feedback
  • Track user reported bugs and ensure no bugs are lost due to insufficient information or users not adhering to SOPs 
  • Create and maintain documentation to guide users 
  • Send periodic reports containing key trends in user feedback
  • Triage user reported issues and track resolution within reasonable time
  • Escalate to ensure timely resolution of issues blocking user trials
  • Coordinate with release management and Engprod to ensure readiness of builds for user trials
  • Track bug fixes in periodic releases and devise a system to inform user trial participants of the new features/ bug fixes
  • Summarize all user  reported bugs in dashboards and send periodic reports to stake holders
  • Coordinate with hardware team and fleet maintenance (pitcrew) team to ensure readiness of reference platform(teamfood/dogfood)  fleet 
  • Provide feedback to engprod on defects founds by users and track actions to plus test coverage gaps

Qualifications:

  • 3-5 years program management experience preferably in managing user trials, user feedback collection, betatrials or field trials
  • Customer facing/ user feedback collection/ user survey experience
  • Experience in bug reporting/tracking systems
  • Experience in creating dashboards/ reports containing analytical as well as qualitative findings about programs
  • Experience in communicating program status to stakeholders at all levels within org
  • Experienced in working  with Engprod, QA testing, release management, over the air updates team
  • High level understanding of various engineering functions 
  • SOPs/Process design , implementation and tracking experience

About ASK: ASK Staffing is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Staffing connects people with amazing opportunities    

Reach Out To A Recruiter

Recruiter:             Jeff Kasula

Email:                    jeffk@askstaffing.com

Phone:                   415-200-4127

Meet Your Recruiter

Jeff Kasula
Sr. Resource Specialist

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