Retail Services - Educational
Malvern Malvern, PA 19355
Job Title: Retail Services - Educational
Location: Malvern, Pennsylvania, US - 19355
Job Type: Contract
Duration: 6 Months (Potential For Extension)
About Our Client: Our client, a leader in the financial services industry in Malvern, PA has a long term (6+ month) contract role available to assist on an International UX Project
- Performs incoming service related calls understand the needs and intent of internal and external clients accordingly.
- Provides complete and accurate information in a timely manner and guides shareholders to available websites and problem resolution based on current workflow procedures.
- Prepares forms to be forwarded to other departments for problem resolution and leverage all appropriate resources, tools to assist with client interactions experience.
- Maintains balance between productivity and quality performance within the departmental guidelines.
- Collaborate with clients peers, supervisors, co-workers and attends training sessions, departmental meetings and responsive to feedback.
- Must have Bachelor’s degree with relevant experience in business experience and customer service.
- Proficiency in Microsoft office and computers.
About ASK: ASK Staffing is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Staffing connects people with amazing opportunities
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