Sr. Unified communications Engr

Fort Mill, SC 29715

Job Category: Information Technology Job Number: 109095 Pay Rate: DOE

Job Title:             Sr. Unified communications Engr

Location:             Fort Mill, SC - 29715

Duration:             Contract to Hire

About client: Client Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. With a worldwide network of R&D, innovation labs and delivery centers, and 124,000+ ‘Ideapreneurs’ working in 41 countries, Client serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000.

Job Description:

  • Maintain and administer Avaya and Cisco telephony switching equipment.
  • Design/deploy/maintain Cisco voice & video products.
  • Configure and troubleshoot VoIP traffic across Cisco switches and routers.
  • Responsible for DNIS routing and 800 # conditioning.
  • Perform system integrity and connectivity tests to ensure system availability.
  • Troubleshoot voice communications problems of varying complexity.
  • Identify opportunities to streamline and optimize routing strategies; teach others how to maintain and create effective routing strategies.
  • Explain complex telecom strategies to others in the organization and describe their advantages and disadvantages in simple business terms.
  • Lead projects and mentor other team members.
  • Participate in limited after hours and on-call support as part of a team rotation.

Required Skills:

  • At least 5 years of engineering experience in telecommunications.
  • At least 3 years of technical experience with Cisco Unified Communications.
  • Experience with Avaya PBX/ACD.
  • Cisco network routing experience, including QoS.
  • Experience supporting complex technical services in Contact Center and/or retail administrative environments.
  • Senior level technical understanding of:
  • Cisco Unified Communications Manager/Call Manager
  • Cisco Unified Presence
  • Cisco Unified Communications Manager Express
  • Video
  • Voice Gateways / Routers / Switches
  • Cisco CUBE Routers and other SBC Solutions
  • Experience leading medium to large IT telephony/communications projects.
  • Demonstrated people and project leadership qualities.
  • On occasion work flexible hours to accommodate after hours and weekend activities such as installation, testing, managing events.

About ASK: ASK Staffing is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Staffing connects people with amazing opportunities.


Bruce Kulkarni ;    678-606-9871

Bruce Kulkarni
Sr. Resource Specialist

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