Baton Rouge, Louisiana, US Baton Rouge, LA 70806
Job Title: Store Associate/Greeter
Location: Baton Rouge, Louisiana, US
Job Type: Contract
Duration: 3 Months Temp Possible To Extend
About Our Client: It is a multi-service broadband communications and entertainment company with more than 6 million total residential and commercial customers. The third-largest cable television company in the U.S., which offers an array of advanced digital video, high-speed Internet and telephony services over its own nationwide IP network, as well as integrated wireless services in partnership with Sprint (NYSE: S). It is a full-service, facilities-based provider of communications solutions for commercial customers, providing high-speed Internet, voice and long distance services, as well as data and video transport services for small to large-sized businesses. It offers national and local cable advertising in traditional spot and new media formats, along with promotional opportunities and production services.
Role And Responsibilities:
- Welcomes customers with a warm and friendly greeting as they enter the store; including a smile, handshake, and opening the door for each customer entering the store.
- Provides a variety of customer service support duties to customers.
- Reviews customer inquiries, problems, requests, and suggestions; determines appropriate solutions and/or responses.
- Ensures timely and accurate information is provided to customers in a professional manner.
- Negotiates customer claims, initiates billing adjustments, arranges product substitutions and returns.
- Assesses customer needs and suggests/promotes alternative products or services.
- Processes incoming orders. Records consistent problem areas.
About ASK: ASK Staffing is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Staffing connects people with amazing opportunities
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